A regional NBFC cut collection costs by 38%.
Replaced 3 outbound calling vendors with Digisetu's WhatsApp + IVR + Bulk SMS stack. EMI reminder open rate jumped from 18% (SMS) to 91% (WhatsApp). Field-collection visits dropped 38%.
No vanity metrics. No fake screenshots. These are the campaigns, deployments and dashboards that moved revenue, retention or response time — across industries, across India.
Replaced 3 outbound calling vendors with Digisetu's WhatsApp + IVR + Bulk SMS stack. EMI reminder open rate jumped from 18% (SMS) to 91% (WhatsApp). Field-collection visits dropped 38%.
Bhaskar front-page jacket with a QR code routing readers into a pre-qualifying WhatsApp flow. 6,400 scans in 7 days, 1,150 qualified leads, 412 site visits — at a third of the cost-per-visit of standalone digital ads.
Multi-channel admissions funnel: Meta Ads → WhatsApp drip → IVR for parent helpline. Filled 4 of 5 batches before campaign end, with a 41% reduction in cost per admission compared to last year's vendor stack.
Appointment confirmations on WhatsApp + automated 24-hour and 2-hour reminders. Lab report delivery moved to WhatsApp PDF. Patient NPS jumped 22 points; no-show rate halved across 14 centres.
WhatsApp commerce stack with abandoned-cart automation, product catalogue and click-to-pay. Recovered 14% of abandoned carts (vs. 3% via email) and added a measurable ₹47 lakh in revenue in a single festive month.
Multilingual voice broadcasting + bulk SMS for a public-advisory campaign. 1.4 crore unique citizens reached across Rajasthan, Madhya Pradesh, Gujarat and Maharashtra — with a single dashboard for delivery, listen-through and call-back metrics.
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