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Digisetu India — Your Digital Bridge to Success
Solutions · Reach

Reach every customer, on every channel they live on.

From WhatsApp to Voice, SMS to RCS — Digisetu Reach is the unified communication layer that helps your business talk to millions without losing the personal touch.

9 products, one stack

Every customer touchpoint, covered.

WhatsApp Business API

Turn the world's most-used messaging app into your sharpest sales and support channel. Automate replies, run campaigns, and route leads — all on the green tick.

  • • Official Meta-verified onboarding
  • • Template approvals & green tick
  • • Two-way chat + chatbot handoff
  • • CRM, Shopify, Razorpay integrations
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RCS Business Messaging

The future of SMS. Rich cards, carousels, suggested replies, and verified branding — straight inside the user's default messaging app.

  • • Verified sender branding & logo
  • • Cards, carousels & quick replies
  • • Read receipts and rich analytics
  • • SMS fallback where unsupported
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Bulk SMS

The workhorse that still delivers. DLT-compliant SMS at scale, with 99%+ delivery rates and route options for every use case.

  • • Promotional, transactional & OTP routes
  • • DLT registration & templates
  • • Real-time delivery reports & APIs
  • • Smart sender ID & link tracking
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Voice Broadcasting

Reach lakhs of phones with a single recorded message — perfect for political outreach, festive greetings, election announcements, and event reminders.

  • • Schedule to millions of numbers
  • • IVR keypress capture for feedback
  • • Multi-language voice files
  • • Live answered/unanswered analytics
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Email Marketing

Inboxes that open, sequences that convert. We handle deliverability, design, and automation so your email actually drives revenue.

  • • Drag-and-drop template builder
  • • Drip sequences & behavioural triggers
  • • Domain warm-up & deliverability
  • • A/B testing with revenue attribution
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AI Voice

Conversational AI agents that sound human — qualifying leads, confirming bookings, and handling FAQs in Hindi, English and regional languages.

  • • Natural-sounding multilingual voices
  • • Custom intent flows + CRM integration
  • • Real-time call summaries & sentiment
  • • 24×7 without scaling headcount
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IVR & Cloud Telephony

A full-featured cloud phone system — without a single wire. Smart call routing, call recording, and analytics from day one.

  • • Multi-level IVR + skill routing
  • • Sticky agent & round-robin
  • • Call recording, whisper & barge
  • • CRM pop-ups & disposition tagging
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Toll-Free Numbers

Premium 1800 numbers that build instant credibility. Pan-India coverage, smart routing, and zero-touch setup.

  • • 1800 series toll-free numbers
  • • Pan-India inbound coverage
  • • Real-time call analytics
  • • Integrated with our IVR & CRM
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Dialer Services

Predictive, progressive, and click-to-call dialers built for high-volume sales and collections teams.

  • • Predictive, progressive & manual
  • • Live agent monitoring & barge-in
  • • Disposition-based re-attempts
  • • Compliance-ready call recording
Talk to Expert →
One Platform

Every channel converges on one stack.

No more juggling 6 vendors, 4 dashboards and 12 invoices. Every Bharat customer touchpoint flows through a single platform — and a single contract.

Use Cases

What Reach actually solves.

Lead Engagement, Within 60 Seconds

A new lead drops on your website. Within a minute, AI Voice qualifies them, WhatsApp sends a brochure, and your sales rep gets a CRM ping. No lead goes cold.

Order & Delivery Communication

From order confirmation to delivery feedback — automated, branded, and personalised across SMS, WhatsApp and email.

OTP & Transactional Alerts

Mission-critical OTPs and payment alerts on the fastest, most reliable routes. PCI-aware, DLT-compliant, sub-second delivery.

Mass Outreach Campaigns

Run multilingual voice broadcasts, RCS launches, and SMS blasts for elections, festivals, sales, and citizen communication — at city, state, or national scale.

Integrations

Plug-and-play with the tools you already use.

If your stack isn't on this list, our engineering team will build a custom integration for you — clean, documented, and supported.

Zapier
HubSpot
Salesforce
Zoho CRM
Shopify
WooCommerce
Tally
Razorpay
LeadSquared
Freshdesk
Microsoft Dynamics
Custom REST APIs
Compliance & Reliability

Built for the audit, not just the demo.

DLT Registered

Every Bulk SMS template approved end-to-end.

DPDP Aligned

Data handling practices ready for India's data protection regime.

Carrier-Grade Routes

Direct connectivity with leading Indian operators for sub-second OTPs.

Failover Built-In

If a route flaps, we re-route in real time. You don't lose a single message.

Audit-Ready Logs

Granular delivery, click and consent logs available on demand.

99.9% Uptime SLA

Monitored 24×7 from our Jaipur NOC, with redundancy.

One platform. Every conversation.

Tell us your toughest customer-communication problem. We'll show you how Reach solves it — usually within one call.